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History

“If you want it, here you find, friendship, support, warmth, reading, technology, good food, music and games. And a great staff!!!!

A.V. Washington D.C. area Guest

Founded by MCV Hospital Auxiliary in 1984, HHH was first located in Zeigler House, a 28-bed, eight-room 19th century brownstone located two blocks from MCV Hospitals. In order to provide lodging for more guests, HHH moved in 1994 to a 121-room renovated hotel at its current location of 7th and Marshall Streets.

Richmond’s Hospital Hospitality House, an independent 501(c)(3) nonprofit organization, is one of the oldest hospitality houses in the U.S. It is the 3rd largest in the country and is the largest that operates on donations only.

Quick Facts

Facility

There are over 100 guest rooms. The 5th floor is dedicated to adult transplant patients and caregivers, and the 8th floor is dedicated to pediatric patients and caregivers. Guests have access to four fully stocked kitchens, a library with over 3,000 books, a 24-hour laundry room, five kitchens, lounge areas, a fitness center and a chapel. HHH is open 24 hours a day – 365 days a year. Most guests are from Virginia, but HHH has served families in medical crisis from all 50 states and from 31 foreign countries.

There are over 112 guest rooms.

138,000+ = number of guests at HHH since 1985
7,000 = approximate number of guests a year
150 = average number of guests per night
7 = average number of days a guest stays

Benefits

HHH provides safe, affordable, comfortable lodging for families in medical crisis. A unique sense of camaraderie exists among guests as all are in medical crisis – and often hundreds of miles away from home. Two part-time social workers on staff at HHH provide counseling and support when needed.

Volunteers / Staff

Volunteers provide over 13,000 hours a year to help keep facility staff numbers low – only 22 full-time staff and 9 part-time staff.